How to Reset Your Password

Last updated: 2/20/2024
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How to Reset Your Password


If you've forgotten your password or need to reset it for security reasons, follow these steps:


From the Login Screen


1. Open the Laytly app

2. On the login screen, tap "Forgot Password"

3. Enter the email address associated with your account

4. Tap "Send Reset Link"

5. Check your email for a password reset link

6. Click the link and follow the instructions to create a new password


From the Website


1. Go to [app.laytly.com](https://app.laytly.com)

2. Click "Forgot Password" below the login form

3. Enter your email address and click "Reset Password"

4. Check your email for the reset link

5. Follow the instructions in the email to reset your password


If You Don't Receive the Reset Email


  • Check your spam or junk folder
  • Verify that you entered the correct email address
  • Wait a few minutes as emails can sometimes be delayed
  • If you still don't receive the email after 15 minutes, try requesting another reset link

  • Password Requirements


    When creating a new password, make sure it meets these requirements:


  • At least 8 characters long
  • Contains at least one uppercase letter
  • Contains at least one number or special character
  • Different from your previous password

  • Still Having Trouble?


    If you're still unable to reset your password, please contact our support team at support@laytly.com with the email address associated with your account, and we'll help you regain access.


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